lunedì 21 dicembre 2009
giovedì 10 dicembre 2009
9) Identify activities that don't add value to the goods or services
8) Stop performing non value add activities [reduce costs]
7) Identify activities that touch your customer
6) Stop performing activities that are not customer friendly [happy customers]
5) Improve customer relationships [happy customers]
4) Produce more goods or services in less time [increase revenues]
3) Find more time for innovation [increase market share]
2) Create a competitive advantage [increase market share]
1) Increase profits
La Humboldt University di Berlino ha messo in linea un auto-test che permette di controllare le proprie conoscenze di BPMN.
mercoledì 2 dicembre 2009
martedì 1 dicembre 2009
Ciò è sicuramente vero ma come si vede da questo schemino ripreso da un blog russo (tutto il mondo paese!)
non sempre è colpa loro !!!
Cerchiamo quindi di dotarci di strumenti che sopportino lo sviluppo "iterativo" invece che quello classico a cascata e li faremo contenti.
lunedì 30 novembre 2009
Una domanda frequente che ci viene posta è sulla differenza tra coreografia e orchestrazione; vediamo di provare a dare due definizioni che possano chiarire il concetto.
Per prima cosa osservo che le due parole sono state scelte in modo accurato e rendono l'idea.
Orchestrazione: (come nel caso di una orchestra) esiste un direttore (sistema centrale) che dice agli orchestrali (servizi o sistemi remoti) cosa fare; la sincronizzazione è gestita centralmente
Coreografia: in questo caso, come nel caso di un corpo di ballo, ogni ballerino (sistema remoto/servizio) sa cosa deve fare e si sincronizza con gli altri ballerini per eseguire i propri passi. Quindi ogni singolo sistema remoto/servizio conosce casa fare e chi chiamare alla fine della propria attività
giovedì 26 novembre 2009
In un recente studio della società WinterGreen che ha analizzato i trend del mercato BPM & SOA si dice:
"Business process management (BPM) and services oriented architecture engine markets at $1.8 billion for licenses, maintenance, and services in 2008 are expected to reach $6.2 billion by 2015"
venerdì 20 novembre 2009
giovedì 19 novembre 2009
mercoledì 18 novembre 2009
E' nato da poco un sito che per poter discutere e mettere a fattor comune le esperienze su BPMN 2.0.
mercoledì 11 novembre 2009
mercoledì 4 novembre 2009
I would list them in reverse of the order Lombardi has listed them in their announcement:
First, increased notification options to keep you abreast of process modeling updates in your domain. Of course, I’d like to see an RSS feed as an option rather than just email-focused options, but combining the email notifications with a good email filter and you can get about the same result.
Second, additional properties to track against the activities of your process. Identifying systems, cycle time, cost, etc. That’s great… but by itself it is just documentation…
Third, leveraging those properties for heat-mapping and analysis of your process. This is actually the whiz-bang feature of the release, and shows how a small incremental improvement on a good foundation can really change the way you look at a tool. Prior to the analysis/heat-map, odds are you might just enter the data because it is “the right thing to do” to document the process for posterity (or for yourself). Now you have a reason to do it that is for the analysis of improvement opportunities. I’ll point out, however, that without reading the release note, it would have been easy to open Blueprint and not even notice the “Analyze” button, and the fact that you can choose which attribute to base your heat map on is easy to miss. But analysis mode works equally well on the process mapping view as well as the BPMN diagramming view.
What’s exciting about this release is that it offers a real reason to capture valuable data about your process… and it also opens the door for feeding information from your executing processes in Teamworks back to Blueprint for analysis (technical challenges remain, but it becomes increasingly obvious that this can be done)
venerdì 30 ottobre 2009
lunedì 26 ottobre 2009
Sabato scorso è stata messa in linea una nuova release di Blueprint. Ecco qui di seguito le novità:
The October ‘09 update is now available on blueprint.lombardi.com! This release has some exciting enhancements that I think will make Blueprint an even more valuable tool for discovering and sharing your processes. We’ve added a new process analysis mode, several new properties to the Blueprint documentation template, email notifications for changes happening to your processes, and a many more improvements based upon your feedback.
Let’s take a look the enhancements in detail:
- Enhanced Process Analysis: We’ve introduced a new analysis mode in today’s release that allows you to instantly highlight the areas of your process that need attention and improvement. When you switch to analysis mode, Blueprint heat maps both the discovery map and process diagram with the data you’ve entered in the details for each activity. This allows you to instantly see which parts of your process have problems, excessive cost or cycle time, or that are risk points. It substantially increases the visibility you have into all of your processes, and is an excellent tool to help you make a business case for improvements.
You can find the Analyze button in the toolbar whenever you’re viewing a process. Give it a try and let us know what you think!
- New Properties: One of Blueprint’s great strengths is that it’s always offered a template for documenting the important information about your processes — who’s involved, what’s required and created at this step, and the like. We’ve heard from you that there are a few other key pieces of information that you need to catalog at each activity, and today we’ve added the most valuable and frequently requested ones:
- Cycle Time:
- Value Added / Non Value Added
- Supplier and Customer (SIPOC)
All of these new properties can be heat mapped onto the diagram using the new analysis mode, which can be extremely powerful. Need to highlight areas of your process with unaddressed risk points? How about the areas that will be affected when you decommission one of your legacy applications? What about the non-value added parts that are wasting money? Analysis mode can make answering all of these questions a snap.
- Email Notifications: The Blueprint activity feeds are an extremely valuable tool for tracking and discovering changes that happen to your processes and the processes that you depend on. Since weintroduced them a few months ago, we’ve heard from many customers that they’ve helped increase involvement and visibility across the organization, which has in turn led to many improvements that would have been lost previously. Today we’re introducing the ability for Blueprint to proactively push these changes to your organization via email. You can subscribe to a weekly digest of your activity feed, a daily digest of all the changes to your favorite processes and projects, and instant notifications of replies to the comments and feedback you’ve left.
You can choose which emails you’re subscribed to on your user settings page, which you can bring up by clicking your name at the top of the page in Blueprint. Give them a try and let us know what you think!
venerdì 16 ottobre 2009
giovedì 15 ottobre 2009
lunedì 21 settembre 2009
Un recente report di Forrester Research si è concentrato sul tema dei sistemi ERP maturi, per non dire obsoleti, che molti CIO si ritrovano come eredità di gestioni precedenti.
"La 'madre di tutti i problemi', scrive Forrester, è che il business evolve più velocemente del software ERP, sia in termini tecnologici che di best practice supportate.
Molti dei CIO intervistati da Forrester descrivono una situazione di scarsa standardizzazione ERP nelle loro aziende, con SAP e Oracle nella sede centrale e nelle divisioni e filiali più grandi, e il software di fornitori midmarket come QAD e Infor nelle sedi più piccole"
Bene utilizzare BPM come orchestratore delle varie instanze permette di gestire al meglio un ambiente con vari ERP senza spendere una fortuna per le integrazioni.
giovedì 17 settembre 2009
Sul sito Lombardi Software sono visibili nuovi filmati su Teamworks e Blueprint:
lunedì 31 agosto 2009
"This morning, the August ‘09 update went live on blueprint.lombardi.com! The team has been hard at work over the past month and I think you’ll be very happy with the latest improvements. We’ve improved the portability of your processes with the first shipping implementation of the BPMN 2.0 export format, added full text search across all of your process data, and made substantial usability improvements to Blueprint’s activity feeds based upon your feedback.
Let’s take a look the enhancements in detail:
- BPMN 2.0 Exports: We’re committed to ensuring that you can use your processes in whatever way you’d like with whichever system that works best for you. To that end, we’re delivering the first shipping implementation of the BPMN 2.0 export format. We expect BPMN 2.0 to quickly become the de facto standard for exchanging process diagrams among modeling tools. The BPMN 2.0 specification just reached beta status, and as Bruce Silver pointed out there are areas where it still could be improved. We hope that our implementation can help further the discussion and serve as a reference for others in the industry. We think that well designed and supported standards are hugely beneficial for our customers and we’re committed to making BPMN 2.0 just that.
And don’t forget: Blueprint also supports XPDL 2.1 to give you the maximum flexibility with your models today.
- Full Text Search: Blueprint’s search feature now indexes all of the content in your account — project and process documentation, inputs, outputs, and all of the other assets you’ve entered. Have a question about the onboarding process in your company? You’re just a search away from the answer. Need to see everywhere your legacy CRM system is leveraged in your organization? Not a problem. We’ve been using the enhanced search at Lombardi for the last few weeks and it has hugely increased the visibility of our internal processes already. You’ll wonder how you ever lived without it.
- What’s New Feed Improvements: Blueprint’s What’s New activity feeds give you instant notifications and visibility into the information you care about to do your work more effectively. The feeds are very powerful — just like social networking sites like LinkedIn and Facebook do for you for updates from your circle of friends, Blueprint lets you know about changes to processes that are important to you at your company.
Our design team has been listening to your feedback and as a result we’ve introduced significant improvements to the usability of the feeds. They are much more readable now, making it even easier to skim them for the information you need. Similar entries are rolled up to save space and reduce clutter, the times of updates are always visible to give you better context, and filtering options have been expanded and improved. Try it out and keep the feedback coming! """
giovedì 27 agosto 2009
lunedì 27 luglio 2009
martedì 21 luglio 2009
lunedì 13 luglio 2009
E' in linea da ieri una nuova versione di Blueprint (July 09).
mercoledì 8 luglio 2009
Pochi giorni fa la società di analisi inglese Butler Group ha pubblicato un report su Teamworks7
martedì 30 giugno 2009
lunedì 8 giugno 2009
mercoledì 3 giugno 2009
mercoledì 20 maggio 2009
Process Improvement is Everybody's Business
Our newest update moves Blueprint from being a great modeling tool to being the place for everyone in your organization to go for business improvement conversations. We've leveraged social networking concepts to facilitate the discussion about how each person can make their job better. Everyone can see and be notified about changes that are relevant to their work, discover relationships between what they do and the rest of the organization, and contribute feedback and suggestions to the community.
Product Tour: If you would like a detailed walk-through of the product, check out the 38-minute webinar and Q&A Blueprint Sr. Product Manager Dave Marquard recently conducted introducing Blueprint and the Spring '09 release.
Feature Details: For your reference, here are the details behind Blueprint's latest features:
- See Changes and Discover Relationships: Social networking sites like Facebook and LinkedIn can tell you when a colleague switches jobs or a long lost friend gets married. It's news you wouldn't have heard otherwise, or perhaps even known to ask about. Blueprint now does the same for process in your enterprise. The new Activity Feeds show you changes happening to your processes and helps you discover relationships between what you do and the rest of the company. Now you'll know when something changes two steps upstream from you that will affect your job, or that the person in the next building over does something similar that you leverage.
- Involve Every Desktop In Process Improvement: You have core teams of people modeling your processes in the business, but how do you involve the tens, hundreds, or thousands of people that participate in those processes? We've introduced a new "participant" role in Blueprint that allows people at the desk level to reference, review, offer feedback on, and participate in discussions about their work.
- Share And Control Access To Processes: Once you start involving a larger audience in your process improvement efforts, it becomes essential that you ensure that the right people have access to the right information. To that end, we've added the ability to set access controls for each of your Blueprint projects that allow you to choose to grant full edit privileges, review only access, or no access at all to the appropriate audience. This allows you to keep sensitive information private, or even share a limited set of processes with your customers or vendors. And just like the rest of Blueprint, we've given you this power in an interface that doesn't require a degree in rocket science to understand!
- Understand Relationships At A Glance: How many times have you been asked, "who is affected if we were to shut this legacy system down tomorrow?" or "who else in the organization depends on the work we do in this process?" Blueprint can now let you answer those questions with a single click. The new Where Used view can show you everywhere a person or system is involved in processes, where your inputs and outputs are used, or even where you see the same risks, problems, and opportunities for improvement.
- Better Usability And Experience: The Blueprint design team has been listening to your feedback and doing research on ways to make using the product even easier and more productive. To that end, we've redesigned the home page to make it far more personal-Activity Feeds and Favorites put information that's relevant to you at your fingertips. We've studied your navigation patterns and made it easier to get to the view of the process you need with fewer clicks. We've made the Discovery Map better than ever by adding panning, zooming, and printing to PDF just like the Process Diagram. Finally, we developed the participant / read-only view for processes from the ground up to make sure the highest value information is viewable on the screen at all times.
martedì 19 maggio 2009
venerdì 15 maggio 2009
Using business rules to make processes simpler, smarter and more agile
It’s hard to describe how excited we are about the launch of Teamworks 7 at Lombardi. The excitement isn’t just about the big-picture value it will bring - it is about the advancements we have made in this release will make a difference to the people that are building processes in Teamworks day after day. Let me give you a few examples.
We’ve made it easier for authors that are just beginning to use Teamworks. How many times have you installed a new software product that gave you overwhelming numbers of buttons and menu options while providing no insight in how to use it?
The Authoring Environment in Teamworks 7 is redesigned to remove a lot of the noise and early confusion without losing the features that power authors need. You can see this from the completely new skin, simplified menus, and the way that Teamworks automatically organizes your process assets.
In addition, all authors now build their process assets within the context of one process app (project) at a time, which ensures that no one is changing assets that aren’t related to their projects.
There are a considerable number of changes we made to simplify some of the common authoring tasks while matching current best practices within the Teamworks community. For example, we simplified the way that integrations to external systems work by removing the need to create separate integration definition and connector components.
We have also introduced Teamworks Service types, including Human Services, Integration Services, Rule Services, and several others. This helps authors from making modeling mistakes like placing a service intended for human interaction into a system swimlane. We have also enhanced the data mapping capabilities to allow you to change activity implementations without having to redo your input/output data mappings.
We also added a lot of great new features that help new and experienced users alike. Many of these features like back-in-time, toolkits, and automated deployment are highlighted on our website, so please take a look there to see some examples of how these work. Our focus in adding these new features was to make sure that we added them in a way that makes sense for BPM and a model-driven architecture. We didn’t just bolt-on a version control system and tools designed to manage text-based code; we completely rethought how to manage changes to your process model as your processes evolve in a way that preserves the ability to build and iterate quickly.
Many of the features in Teamworks 7 were designed and built by people that have been on implementation teams for BPM projects and understand the challenges that many of you face each day. We think this release marks a major step forward BPM and for the experience of those that build processes every day. Let us know what you think.
Leggete nel link (mark a major step forward BPM) cosa dice Phil Gilbert nel suo blog.
martedì 12 maggio 2009
Come annunciato precedentemente Teamworks7 sta facendo capolino in casa Lombardi.
Sul sito della società si cominciano a trovare le prime informazioni.
Qui troverete 6 filmati che vi permetteranno di cominciare a conoscere le nuove funzionalità.
Qui il link al comunicato stampa.
lunedì 20 aprile 2009
In una intervista pubblicata da Future Banking, Toby Redshaw di AVIVA spiega perchè ha scelto Teamworks per la propria strategia di BPM.
Una delle frase interessanti dice:
"Choosing the right BPM vendor was not just about the product itself but how it fits with SOA and our Web 2.0 platform. For us Lombardi was the clear winner"
Per leggere l'intervista cliccate qui
venerdì 17 aprile 2009
martedì 7 aprile 2009
lunedì 6 aprile 2009
venerdì 3 aprile 2009
Business process management, methodology and modeling is one of the few IT niches that saw pay gains in the fourth quarter of 2008, according to the quarterly IT salary survey compiled by Foote Partners. In particular, companies were willing to pay for workers with ITIL IT best practices and CobiT IT governance experience. Pay for these skills was up 10.3% from a year ago and 5.6% from the previous quarter, the Foote report says.
Kevin Faughnan, director of IBM’s Academic Initiative, says business process modeling is one of the key skills that business majors should be studying. “It’s about how does our business work, what are the business processes and how do we analyze them,” Faughnan says, adding that this is a key issue for companies to consider before applying IT to solve business problems.
- 2. Database
- 3. Messaging/Communications
- 4. IT Architecture
- 5. IT Security
- 6. Project Management
- 7. Data Mining
- 8. Web Development
- 9. IT Optimization
- 10. Networking
giovedì 26 marzo 2009
Jim Sinur (analista Gartner) nel suo blog commenta:
"There must be something to BPM when hundreds of executives show up to hear how BPM enables organizations to survive, thrive and capitalize. These are challenging times and the first thing that goes out of the window is travel costs. One would expect that conferences would suffer, but not BPM."
Leggete qui il post completo
mercoledì 25 marzo 2009
Qui una bella conferenza di Sandy Kemsley su BPM e SOA (occorre registrarsi e dura circa mezz'ora).
- BPM e SOA definition
- Better together: BPM justify SOA and SOA support BPM
- Specifying and prioritizing services implementattion
- BPM need to stay under business control, supported by IT's SOA efforts
giovedì 19 marzo 2009
Forrester ha pubblicato un interessante report su Blueprint di Lombardi, lo strumento oggi più diffuso per il BPM discovery con più di 4500 utenti.
Dal sito di Forrester ecco cosa viene detto nell'execuitve summary.
Lombardi Blueprint Bridges Gap Between Process Discovery And Execution
Austin-based Lombardi Software’s latest offering, Blueprint, positions the vendor to extend its leadership in human-centric business process management (BPM) and takes direct aim at Microsoft Word, PowerPoint, and Visio as the tools of choice for process analysts. Blueprint provides a process modeling and discovery platform that blends collaboration and documentation capabilities into an easy-to-use, low cost, software-as-a-service offering that can be used by beginner to expert process analysts. To stay ahead of the pack, the platform needs to continue extending its collaborative Web 2.0 functionality as other BPM suite vendors play catch-up by introducing similar offerings. Consider Lombardi Blueprint if you need a collaborative and lightweight process discovery tool that is tailored to support geographically dispersed process discovery teams.
------------->>>>>>>Il report ora è disponibile qui.
Perchè non provare ad utilizzare Blueprint per un mese gratis e controllare quello che Forrester sostiene? Cliccate qui
martedì 17 marzo 2009
lunedì 16 marzo 2009
3 of our customers are speaking at Gartner’s upcoming North American Business Process Management Summit! Lombardi is a Premier sponsor of the three day event, which will be held on March 23 – 25, 2009 at the Sheraton San Diego Hotel & Marina in San Diego, CA. Lombardi’s theme for the conference is “Clear Directions, Clear Results,” and is targeted at showing companies ways to immediately get started with BPM and achieve results – fast!
First, Mr. Erik Keller, CIO at SIRVA, Inc., has been selected by Gartner to share his experiences on a BPM end-user case study, entitled “Leveraging BPM to Deliver Mission Critical Applications - One CIO’s Perspective.” The case study will be presented on Monday, March 23, 2009, in the Grande Ballroom “B” at 2:30 - 3:30 p.m. Pacific Time.
Next, Mr. Dan Wang, manager of business process architecture at StubHub, will participate on a BPM case study panel session. The session, moderated by BPM analyst Bill Rosser, is entitled “Change Management in Action – Are You Ready for BPM?” and will be held on Wednesday, March 25, 2009, in the Grande Ballroom “B” at 10:00 - 11:00 a.m. PT.
This two-part session is being held on Monday, March 23, in the Grande Ballroom “B” from 11:30 a.m. - 12:30 p.m. PT. The session begins with our very own Jim Rudden presenting “Clear Directions for BPM Success.” Immediately following Jim, Mr. Farrukh Humayun, vice president of information services at PNC Bank will deliver a 20 minute presentation entitled “How National City Bank is Delivering Clear Results with BPM.”
venerdì 13 marzo 2009
Molte delle metodologie per il Quality Control, Quality Assumption, Quality Improvement prevedono uno sviluppo iterativo delle applicazioni.
Lo sviluppo iterativo con frequenti playbak e il lavoro in team con i business owner è la metodolgia che Lombardi consiglia e che Teamworks implementa.
Se nella vostra azienda utilizzate CMMI, PDCA (o ciclo di Deming), ITIL, FADE, Six Sigma, SCRUM, l'utilizzo di un prodotto come Teamworks vi permetterà uno sviluppo "agile" e di qualità.
giovedì 12 marzo 2009
165 banche hanno partecipato al survey; l'ottimizzazione dei processi viene vista come un fattore critico di differenziazione verso la concorrenza.
Nello studio si dice anche “Banks should not just be looking at cutting, cutting, cutting but applying a more strategic IT approach to overcome today’s challenges of optimising business processes".
Vi ricordo che le funzioni di ottimizzazione di Teamworks sono considerate le migliori disponibili sul mercato.
mercoledì 11 marzo 2009
L'annuale incontro con gli utenti di Lombardi quest'anno si svolgerà online.
Quindi non ci sarà bisogno di volare a Austin, con tutti i costi connessi, ma potremo seguire le sessioni online da casa nostra.
Vi ricordo che durante il Driven 2009 verrà annunciata e rilasciata la versione 7 di Teamworks che conterrà delle novità importantissime.
Iscrivetevi numerosi!!! qui
Un commento dal blog di Barton:
"Next month is our annual customer/partner conference, “Driven.” We knew that times are tough so back in December we surveyed our customers to see what their chances of attending the event were. At that time 75% told us attending would be a possibility. As we haven gotten closer, however, we’ve started getting a bunch of feedback that many companies are now on travel restrictions (read: no travel).
As a result, today we made the decision to change our format to meet the need and are taking the conference online. While we will lose out on the personal interaction that is a big part of Driven we have already heard from a ton of customers this afternoon that this new format will allow more people at their company to participate and get educated on BPM."